Sample Sale FAQs

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Sample Sale Questions

Q. What is a sample sale?

A sample sale is a specially curated sale from a designer brand comprising of excess and previous season stock. Stock is new, not previously owned, and is often significantly discounted.

Q. What sizes are stocked at a sample sale?

There are usually a wide range of sizes at a typical sample sale – its not all size 0!

Q. What items will I find at a sample sale?

Although this is specific to the brand, we usually see clothes, shoes, accessories and other fashion items.

Q. Do sample sales have men’s and women’s clothing?

A lot of our sample sales have both, but some brands favour a particular gender in their stock. For best guide please see our upcoming events descriptions.

Q. What sales do you have coming up?

All upcoming sales are listed on our ‘What’s On’ page as soon as they are confirmed, so please check back regularly. We would recommend signing up to our mailing list for instant updates and exclusive previews.

Q. What discounts can be expected at your sample sales?

Discounts are decided by the brand and vary but generally discounts of 50% - 70% can be expected.

Q. Can I exchange/refund an item I bought at a sample sale?

Terms and conditions of sale are decided by the brand but most events have a final sale policy. Please make a note of the terms and conditions prior to purchasing – these can be found on our website and at the sale.

Q. How can I find out what is stocked at a particular sample sale?

Come along! Unfortunately, due to the high quantity of items the brand cannot identify specific items for you.

Q. Where is the music room?

We are conveniently located just behind Oxford Street, less than a minutes’ walk from Bond Street Tube Station and South Molton Street.

Q. How do I get to The Music Room?

The nearest tube station is Bond Street which is located on both the Jubilee and Central lines. Bus numbers 7, 98, 159, N7 & N98 also stop at Bond Street station.

Q. Is there parking on site?

No, we do not have any parking at the venue but there are a range of nearby options for car parking.

Q. Is there disabled access?

Yes, we have a chair lift and a disabled toilet.

If you have any queries, please contact us, and we will be pleased to help you.

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